Shipping Protection

Each order is custom-made, so please note that processing will take 5-8 working days. This timeframe is due to our high demand and our careful crafting process.

Once your order is processed, it will be shipped and delivered within 6-10 days.

You’ll receive a tracking number via email once your order has shipped, and you can follow the progress of your delivery.

If you have any questions about your order or our delivery process, please contact us at support@photojewelleryau.com.

We have a 30-day return period, which means you have 30 days to request a refund from the moment your order arrives.

If you wish to request a refund for any reason, please email us at support@photojewelleryau.com.